What is Case Management?
Case management is a collaborative process, that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet an individual’s health and wellbeing, education and/or occupational needs, using communication and available resources to promote quality, cost effective and safe outcomes.
Who are Case Managers?
Case management is not a profession per se: it draws on the involvement and valuable skills of qualified and regulated professionals such as therapists, nurses or social workers. Case managers are employed in many business spheres, including Health and Social Services, but also privately and in insurance companies.
The Role of BABICM?
BABICM is the key organisation for case managers working with clients with a brain injury and complex needs. It is a membership organisation which provides training and sets standards for practice.
BABICM operates a system whereby members are required to meet relevant professional standards and practice competencies.
How Case Managers Work: Roles & Responsibilities
The case manager’s role includes the co-ordination of services required to meet an individual’s health, care, social, educational and employment needs, and support for the family. This involves advocating on behalf of the client and close liaison with the wider team of professionals. The case manager should be a skilled communicator, promote teamwork and use available resources to promote quality, cost effective outcomes.